Shipping
We will always try to ship your order within 1 to 5 business days from that you've made your order. Usually If you make your order before 09.00 am CET we will ship it the same day. Orders placed on weekends and holidays will be shipped the next business day. For payments with PostFinance it requires 2-3 days for the transaction confirmation before we can ship.
Inside Switzerland & Liechtenstein
We deliver our goods with swiss post. We reserve the right to change our carrier at any time without notice. We do not guarantee that the mentioned delivery time applies in any case. It might occur that in special cases deliveries take longer than expected but it is our highest effort to send out the parcels as fast as possible.
Pick-up at the store: Free
Free shipping for orders over CHF 70.00 (PostPac Economy)
PostPac Economy (B-Post): Estimated delivery time 2-3 business days.
PostPac Economy (0.0 kg – 2.0 kg): CHF 7.00
PostPac Economy (2.1 kg – 10.0 kg): CHF 9.70
PostPac Economy (10.1 kg – 30.0 kg): CHF 20.50
PostPac Priority (A-Post): Estimated delivery time 1-2 working days
PostPac Priority (0.0 kg – 2.0 kg): CHF 9.00
PostPac Priority (2.1 kg – 10.0 kg): CHF 10.70
PostPac Priority (10.1 kg – 30.0 kg): CHF 23.00
Outside Switzerland and Liechtenstein
Custom and VAT fees may apply when ordering from countries outside Switzerland and Liechtenstein. The fees are charged by the Revenue & Customs of the country where the product is being shipped to. We have no influences on this custom fee and are not able to give you more information about that. Ask your local custom office for more information. Customers ordering outside of Switzerland and Liechtenstein are exempt from Swiss VAT and will get automatically a reduction from 7.7% on your order while processing your order if your Invoice and Delivery address is outside Switzerland and Liechtenstein. From January 1, 2020, we will no longer be able to ship Nike/Jordan products outside of Switzerland, Liechtenstein and the EU.
Zone 1
Austria, Belgium, Denmark, France, Germany, Guernsey, Holy See (Vatican City State), Isle Of Man, Italy, Jersey, Luxembourg, Monaco, Netherlands, San Marino, United Kingdom.
Estimated delivery time: https://www.post.ch/-/media/post/gk/dokumente/urgent-business-zone.pdf?la=de&vs=3
Pick-up at the store: Free
Free shipping for orders over CHF 400.00 (Free Economy-Shipping)
Swiss Post Priority Registred (0.6 kg – 1.0 kg): CHF 24.00
Swiss Post Priority Registred (1.1 kg – 2.0 kg): CHF 38.00
PostPac International (2.1 kg – 5.0 kg): CHF 48.00
Zone 2
Andorra, Czech Republic, Estonia, Finland, Hungary, Ireland, Latvia, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden.
Estimated delivery time: https://www.post.ch/-/media/post/gk/dokumente/urgent-business-zone.pdf?la=de&vs=3
Pick-up at the store: Free
Free shipping for orders over CHF 450.00 (Free Economy-Shipping)
Swiss Post Priority Registred (0.6 kg – 1.0 kg): CHF 24.00
Swiss Post Priority Registred (1.1 kg – 2.0 kg): CHF 43.00
PostPac International (2.1 kg – 5.0 kg): CHF 54.00
Zone 3
Aland Islands, Albania, Belarus, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Guadeloupe, Iceland, Kosovo, Lithuania, Macedonia, Republic Of Malta, Mayotte, Moldova, Republic of Montenegro, Reunion, Romania, Russia, Serbia, Svalbard And Jan Mayen, Turkey, Ukraine.
Estimated delivery time: https://www.post.ch/-/media/post/gk/dokumente/urgent-business-zone.pdf?la=de&vs=3
Pick-up at the store: Free
Free shipping for orders over CHF 550.00 (Free Economy-Shipping)
Swiss Post Priority Registred (0.6 kg – 1.0 kg): CHF 24.00
Swiss Post Priority Registred (1.1 kg – 2.0 kg): CHF 48.00
PostPac International (2.1 kg – 5.0 kg): CHF 64.00
Zone 4 (every brand except Nike & Jordan)
Canada, Saint Pierre And Miquelon, United States, United States Minor Outlying Islands.
Estimated delivery time: https://www.post.ch/-/media/post/gk/dokumente/urgent-business-zone.pdf?la=de&vs=3
Pick-up at the store: Free
Free shipping for orders over CHF 650.00 (Free Economy-Shipping)
Swiss Post Priority Registred (0.6 kg – 1.0 kg): CHF 24.00
Swiss Post Priority Registred (1.1 kg – 2.0 kg): CHF 53.00
PostPac International (2.1 kg – 5.0 kg): CHF 76.00
Zone 5 (every brand except Nike & Jordan)
Algeria, Argentina, Armenia, Australia, Bahrain, Brazil, China, Cocos (Keeling) Islands, Egypt, Georgia, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Kuwait, Lebanon, Malaysia, Mexico, Morocco, New Zealand, Norfolk Island, Palestinian Territory, Philippines, Qatar, Samoa, Saudi Arabia, Singapore, South Africa, South Korea, Taiwan, Thailand, Tokelau, Tunisia, United Arab Emirates, Vietnam, Yemen
Estimated delivery time: https://www.post.ch/-/media/post/gk/dokumente/urgent-business-zone.pdf?la=de&vs=3
Pick-up at the store: Free
Free shipping for orders over CHF 700.00 (Free Economy-Shipping)
Swiss Post Priority Registred (0.6 kg – 1.0 kg): CHF 24.00
Swiss Post Priority Registred (1.1 kg – 2.0 kg): CHF 58.00
PostPac International (2.1 kg – 5.0 kg): CHF 88.00
Zone 6 Rest of the world (137 countries) (every brand except Nike & Jordan)
Pick-up at the store: Free
Swiss Post Priority Registred (0.6 kg – 1.0 kg): CHF 24.00
Swiss Post Priority Registred (1.1 kg – 2.0 kg): CHF 70.00
PostPac International (2.1 kg – 5.0 kg): CHF 108.00
If you don’t collect the parcel or if you’re not available to accept the parcel on the scheduled date for delivery the parcel will be returned to us. We will then charge a CHF 50.00 fee for shipping and administrative costs of the unclaimed parcel. It will be deducted from the voucher or the refund you will get for your return.
As a customer it’s your responsibility to keep yourself informed about the status of your shipment. You can track your parcel by using the tracking number provided in the shipping confirmation e-mail.